Comm-Unity Networking Systems Privacy Statement

Introduction

We believe very strongly in our customers' right of privacy. Any information we collect from our customers, either through our website, through email exchanges, or through internet-enabled products, is for our use and for our use only. All customer data is stored solely on our computers and never leaves our computers with the exception of securely transmitting credit card information to online credit card processing services when customers purchase one or more of our products. We will never sell, or otherwise distribute, our customers' information in any way, shape, or form, unless required by law to do so.

Information we collect and why

• Through our website: All non-purchase forms on our website collect your name and email address. In addition to your name and email address, our purchase form collects your physical address and your credit card information if you are purchasing with a credit card. We collect your name so that we can address you by name for immediate and future contact. We store your email address to respond to your inquires and questions, as well as for sending news and product updates to you. All of our email newsletters contain opt-out instructions and you can always opt-in or opt-out at anytime using this form. We collect your physical address for credit card verification purposes or for sending purchase order collection notices depending on which method of purchase you use. As of April, 2007, we do not currently "snail-mail" anything to you, other than the above mentioned purchase order collection notices. If in the future, we decide a physical mail-out would be a viable marketing solution, we will provide ways to opt-out of them if you choose. As required by credit card merchant services, we do not store the "Security Code" from your credit card information, but we do store everything else to facilitate future purchases. At any time, you may contact us to clear that information if you choose. All of the above information is used to verify your identity when re-issuing lost license keys and handling product upgrades. The more accurate the information, the faster those processes will be.


• Through email exchanges: When providing technical support for our products, it's possible that other types of personal information, such as usernames and passwords, will be transmitted to us. If this information is transmitted to us, we will never use it without expressed confirmation from you. The majority of the time, such information is not relevant to the technical support cases, and is usually ignored and/or removed from future correspondence.


• Through internet-enabled products: Beginning in 2007, our products will contain a feature which transmits your name, computer MAC Address, computer IP Address, and optionally your email address to our servers in order to issue a Demo License Key for you to use with the product. With the exception of your email address, the information collected is used to generate a unique Demo License Key for your computer, as well as to aid in statistical analyses of product exposure. The information is not used for any other purposes. If you supply an email address and choose to opt-in to email news and updates, we will use that email address for those purposes. As with collecting your email address through our website, you can opt-in or opt-out of those email newsletters at any time with this form.

If you have any questions, please feel free to contact us.

Revision: April-2007